Blackberry world edition trackball problems




















If the phone is on but the lights are off, then your trackball may need to install a new trackball. If you press on or scroll with the trackball and the phone does not respond, remove the battery, wait for 30 seconds, reinstall the battery , and restart the phone.

If the problem persists, scroll the trackball many times in random directions to remove dust or obstructions. If the trackball does not respond, the trackball may be dirty. Scroll the trackball in many times in random directions to remove any dust or obstructions and clean the trackball. If the problem persists, you may need to install a new trackball. The sensor for the trackball may be damaged. Clean the trackball. If the phone is powered on but the phone is unresponsive, you should first try to restart the phone.

If the phone will not turn off using the power button, the OS is most likely frozen. Take out the battery from the back of the phone, let the phone sit for at least 30 seconds, and then reinstall the battery and try turning the phone on. If the phone is still frozen when it powers on, then the phone needs to be taken to your carriers nearest store for more details. If the screen of your phone is off, but you know your phone is powered on, you may need to install a new LCD screen.

Confirm that the sound is turned up to an audible level on the phone. The top button on the right side of the phone raises the volume. If the problem occurs when you receive a text message, the phone may be on mute. Go to settings and make sure that text messages are set to a ringtone. If no sound comes from the speakers and the phone is not muted, the speakers may need to be replaced. If the person on the line cannot hear you and the phone is not muted, the microphones may need to be cleaned.

Gently use the Small Flathead Screwdriver or plastic opening tool to go under the chrome ring surrounding the trackball. Once it begins to lift up, gently remove the chrome ring from around the trackball. When re-assembling the phone, be sure to orient the chrome ring so that the missing tab is at the top. After removing the chrome ring, slowly lift up the remaining piece with tweezers. Slowly remove the small plastic bottom using the Plastic Opener tool. Be careful not to bend the metal frame when removing the bottom plastic piece.

Using your hands, remove the white plastic piece, revealing the small metal frame, the scroll wheels, and the trackball. Slowly remove the trackball, being cautious not to scratch the ball or the scroll wheels. Using a soft cloth, carefully remove any dust around the scroll wheels or the trackball itself. While the trackball is removed, you may clean the sensor in the hole where the trackball is usually located. Are there any Tour owners who have experienced the sticky trackball predicament?

Conversely, is your Tour working like a dream? Let us know in the comment section below. I've changed the way I charge my iPhone. You should, too. Best iPhones : Which model is right for you?

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